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Please note: We roll out our Jira Cloud changes in batches, delayed by up to a week, based on instance size. The update might not be available immediately for you. Jira Datacenter releases will contain all cloud changes since the latest DC release.

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November 18, 2024 - Cloud

Features & Improvements

  • Support replying to emails when you are part of “To”/”CC” within Jira

Bugfixes

  • Fixed a bug where the recent used templates suggestions weren’t visible anymore

  • Fixed a bug where the received channel message automation trigger didn’t work under certain circumstances

  • Fixed some minor bugs of chats created by the schedule meeting action

November 11, 2024 - Cloud

Features & Improvements

  • Support of Issue Tabs within create issue screen from Teams message extension

  • Allow creating JSM requests from message extension

  • Add Email Read/delivery receipt option when sending emails from Jira

Bugfixes

  • Fixed a bug where the bot posts duplicates in jsm personal notifications when an issue has been created

  • Fixed some missing translations in Teams and Meetings UI

November 4, 2024 - Cloud

Features & Improvements

  • Email Templates: Integrate images within your templates by using smart values. This also applies to the “send email” automation action.

Bugfixes

  • Approval notifications in Teams are now also sent, if the issue is in approval state is immediately after creation

October 21, 2024 - Cloud

Bugfixes

  • Sending an email from a shared mailbox was not possible anymore, if not configured centrally (it’s now possible again using the “From” button inside the dialog)

  • Fixed a bug that email addresses would sometimes be cut off when containing uppercase characters

  • Fixed that preset chooser was incorrectly visible and applied when replying to an email

  • Fixed a bug that would incorrectly match issue keys too aggressively for the auto-linking functionality

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October 2, 2024 - DC v7.0.0

Support for Jira 10

With this release we are adding support for Jira 10. Please note that the v7 releases of our app will only be compatible with Jira 10 and later versions, due to the many changes introduced in the Jira platform. We will be continuing to release v6 versions for Jira 8 & Jira 9 as long as these versions are supported by Atlassian.

Other features & improvements

  • Full support for Jira dark mode

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September 30, 2024 - Cloud

Features & Improvements

  • E-Mail received automation trigger

  • New automation for chat presets: Automatically hide chats after an issue is resolved

  • New automation for chat presets: Automatically remove reporter and JSM request participants from the chat after an issue is resolved

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September 23, 2024 - Cloud

Features & Improvements

  • Translations of forms in JSM projects are now displayed in the Teams client language of the customer submitting the form via the Teams customer portal.

  • AI features are coming. Turn on AI features in the global settings to enable them. For now, you can summarize chats when creating a chat backup (Manually in the issue, via automation, or via a presets built-in automation)

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Notable bugfixes

Teams

  • User dropdown was not suggesting users in some cases

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