Added better user guidance with about pages and explanation for our admin pages
Some minor UI improvements with Presets
Added Blueprints for Presets when creating new Presets giving the user already suggestions of settings for preset:
Below are the release notes for the Jira part of Microsoft 365 for Jira. Release notes for the Outlook add-in can be found here.
Please note: We roll out our Jira Cloud changes in batches, delayed by up to a week, based on instance size. The update might not be available immediately for you. Jira Datacenter releases will contain all cloud changes since the latest DC release.
Features & Improvements
Bugfixes
Features & Improvements
Added sharing option possibilities when linking a chat from Teams/creating an issue from a Teams message (choose between private/shared)
Bugfixes
Fixed some minor UI Preset/built-in-automation bugs
Fixed a bug when a user wants to edit a project Preset which is a global preset the redirect didn’t work anymore
Offer an UI element to show if an issue is resolved and older then 14 days when using Jira board view in Teams
Features & Improvements
Added possibility to add multiple users in user pickers via copy+paste
Bugfixes
Fixed a bug where notifications within a chat where posted twice/oftentimes the same
Fixed a bug where no channel notifications where posted anymore
Fixed a bug where chat participant suggestions weren’t populated anymore using the teams action buttons from Jira
Improved feature activation behavior
Fixed a bug where issue resolved card was posted after the chat has been hidden
Bugfixes
Fixed the behavior of user picker in Outlook clearing user when typing into a userpickerfield
Re-added error message and redirect when having an required asset field on the Customer portal in Teams
Fixed an error where unlinking of emails didn’t work anymore
Improved error message handling for automations
Fixed a bug where “assign to me” button didn’t work anymore in Board view in Teams
Bugfixes
Fixed a bug where the portal app wasn’t installed when using customer chat blueprint
Implement better error message if chat participants are external using automation
Fixed a bug where signatures weren’t showing for email domains other then Outlook
Improved support of coloring for bot notifications parsing comment not respecting color previously
Fixed a bug where reply Chats from Jira was not working
Features & Improvements
Make clearer for which feature you are creating a template (UI)
Bugfixes
Using teams channel automation trigger parses always lowercase texts, changed it to parse actual text data
Fixed a bug where the project setting page didn’t load fully
Fixed a bug where canceling/editing meetings as a organizer where UPN and email address is different wasn’t working
Fixed a bug where two notifications were sent when having two single application installed (e.g. Teams for Jira + Meetings for Jira)
Fixed a bug where creating new presets wasn’t working
Fixed a bug where Signatures always jumping to the end of the email chain
Some minor automation bugfixes
Fixed a bug where replying to Chats in Jira wasn’t possible throwing a Server Error
Features & Improvements
Added better user guidance with about pages and explanation for our admin pages
Some minor UI improvements with Presets
Added Blueprints for Presets when creating new Presets giving the user already suggestions of settings for preset:
Bugfixes
Fixed a bug when using regex pattern in Forms not applying using Customer Portal in Teams
Fixed a bug where transitions not working in business company-managed projects using Boards in Teams
Bugfixes
Fixed a bug where Assets object custom field remains empty on Jira 10
Fixed a bug where Cloud migrations would be stuck at 1% in certain situations
Features & Improvements
Improved behavior of Sprint fields within create issue of Teams
Adaptive Card feature is back again with better UI/UX and easier implementation by user!
Support to create new labels when creating Jira issues from Teams
Adding sharing configuration to our channel automation actions. If the access is set to "private," a warning will appear, indicating potential conflicts with a backup channel conversation automation that cannot access the conversation in this scenario
Bugfixes
Fixed a minor bug related to sharing options within Presets
Support for Watchers within Preset participant config
Forms not working if a required field is set with no options
Fixed some minor formatting issues when using automation actions to post chat/channel/bot messages
Fixed a bug where Meeting time length was not applied
Fixed a bug where “add signature" redirects to wrong URL
Features & Improvements
Added better automation audit log messages to review possible errors
Support of Portfolio Team field within Create issue from Teams
Allow Jira group fields for our automation actions as Jira field user pickers
Bugfixes
Fixed a bug when using Darkmode in Jira the related email shows text in black when text was originally in white
Fixed a bug where emojis weren’t displayed correctly within in chats in Jira
Fixed some Forms bugs when using the Customer Portal in Teams
conditional cascading fields
Mandatory attachments field weren’t cleared
previously filled fields had been cached
Bugfixes
Fixed a minor display bug regarding automation triggers
Fixed a bug where there were no meetings advance options when using meetings quick create
Fixed a bug when not being logged in to the email feature you were able to open the quick create email dialog
Features & Improvements
The bot message automation action now supports sending notifications based on Jira group custom fields
Add information that an teams channel message has been deleted within Teams UI in Jira
Preparing to show information about Atlassian Trigger deprecation and what configuration needs to be adapted
Bugfixes
Minor bugfixes to the Jira mobile app UI to improve responsiveness
Fixed a bug where linking teams message to Jira toggle "link first message in thread" didn’t work
Fixed a bug where shared mailboxes automatically added to the "CC , To" field when replying from Jira to an email
Fixed a bug where Jira Boards were not found for Jira Sprints for calendar
Fixed a bug where the parent search within the create issue dialog of Teams didn’t work
Features & Improvements
Implemented a warning within the JSM Portal that we currently can’t support asset fields within Forms because of lacking API information
Added better error message when using wrong syntax within an automation
Bugfixes
Fixed some emojis bugs within Teams → displaying of custom emojis is now possible and emoji reactions are now working properly
Fixed a bug where the timefield picker wasn’t adjustable within the meetings dialogue when using danish language
Fixed a bug where it wasn’t possible to type a date into a datefield within the JSM Portal in Teams
Showing error message when a user with no active Teams/Office 365 license tries to start a Teams chat from Jira
Fixed some minor signature bugs
Features & Improvements
Offering quick create and activity options for Email & Meetings, aligning with Teams. This way you can have a quick action area or set the access to the feature within the activity tab depending on your needs:
See our doc for more information.
Bugfixes
Fixed some edge case preset bugs where it was possible to have no presets
Notable changes
We introduced a Jira global permission a while back to control the visibility of the app, per user. However, this permission is not updated correctly by Jira and is causing issues for new users being added to activated projects. Therefore we have decided to make the use of the permission optional. If you have been using the Jira permission to control visibility, you'll need to enable the respective setting in the global app settings going forward
Features & Improvements
Added support for the new Automation webhook secret
Added support for custom Teams emojis
Bugfixes
Fixed a bug that the Todo project settings would not load
Fixed multiple issues with the new appearance & getting started pages
Features & Improvements
Outlook Meetings for Jira (cloud) gets the calendar feature
Email signatures are now supported per-user when sending out emails from Jira
Added better error message for automation failure when the Jira user who was the creator of a rule is disabled
Add teams channel conversation backup automation option
Bugfixes
Fixed a bug where the email received built in automation posts a comment that was cut off, due to comment limitations referencing now to the linked email to view full content
Fixed a bug where login into the Smart Connect app didn’t work on UI even when the user has been successfully logged in
Fixed a bug where duplicated notifications where posted
Fixed a bug where approval cards weren’t posted when using team-managed service projects
Fixed a bug where all days events on Calendar and meetings were not displayed correctly
Fixed a bug where new automation actions couldn’t be used because of a wrong webhook URL
Bugfixes
Fixed bugs in meeting create screen (comment visibility would not be initialized correctly and template sometimes did not load correctly)
Features & Improvements
Reworked and improved behavior for the new Getting started page
Adjust formatting behavior within JSM request types when using the Customer Portal in Teams
Added better visibility for the admin if an automation run fails
Bugfixes
Fixed some minor schedule meeting UI bugs
Forms:
Fixed a bug where cascading fields where not working
Fixed a bug where fields where displayed duplicated for old Forms where you was able to have duplicate fields
Fixed some minor automation bugs
Features & Improvements
Overall improvements using our automations like editing triggers or better error logging within the Audit Log
Improve better behavior when sending emails while switching email addresses/having slow network connection + error handling
Improved login behavior using Safari browser
New Getting started page and preparations for Use cases:
Bugfixes
Fixed bugs related to wrong Preset behavior due to missing email subscriptions
Fixed a bug where built in automations didn’t work anymore
Fixed a bug where hidden Summaries of requests in My Requests in Teams are not displaying the summary
Fixed a bug that unlinking of channel conversations weren’t possible anymore when message has been linked from Teams initially
Bugfixes
Updated several security relevant dependencies
Fixed that Outlook add-in could not connect to Jira 10 systems
Features & Improvements
Spanish and Portuguese language support for the JSM portal in Teams
Moving the request participant preset option to built-in-automations
Bugfixes
Fixed a bug where creating issues from Outlook with attachment was resulting in an endless spinner
Fixed a bug caused by changing the Cloud base URL resulting in not loading Templates/Presets anymore
Features & Improvements
Some minor improvements like more user-friendly tooltip and the default template when creating a new preset
added better error messages when trying to schedule a meeting in a Teams channel calendar that doesn’t exist anymore
Bugfixes
Fixing a bug where the email read receipt showed the wrong timezone
Fixing a bug when navigating back from an issue with a parent through a Jira board in Teams was failing
Fixed a bug when the from email address wasn’t automatically populated
Delivered a hotfix when creating Jira issues from a Teams chat wasn’t possible anymore
Features & Improvements
Support replying to emails when you are part of “To”/”CC” within Jira
Bugfixes
Fixed a bug where the recent used templates suggestions weren’t visible anymore
Fixed a bug where the received channel message automation trigger didn’t work under certain circumstances
Fixed some minor bugs of chats created by the schedule meeting action
Features & Improvements
Support of Issue Tabs within create issue screen from Teams message extension
Allow creating JSM requests from message extension
Add Email Read/delivery receipt option when sending emails from Jira
Bugfixes
Fixed a bug where the bot posts duplicates in jsm personal notifications when an issue has been created
Fixed some missing translations in Teams and Meetings UI
Features & Improvements
Email Templates: Integrate images within your templates by using smart values. This also applies to the “send email” automation action.
Bugfixes
Approval notifications in Teams are now also sent, if the issue is in approval state is immediately after creation
Bugfixes
Sending an email from a shared mailbox was not possible anymore, if not configured centrally (it’s now possible again using the “From” button inside the dialog)
Fixed a bug that email addresses would sometimes be cut off when containing uppercase characters
Fixed that preset chooser was incorrectly visible and applied when replying to an email
Fixed a bug that would incorrectly match issue keys too aggressively for the auto-linking functionality
Support for Jira 10
With this release we are adding support for Jira 10. Please note that the v7 releases of our app will only be compatible with Jira 10 and later versions, due to the many changes introduced in the Jira platform. We will be continuing to release v6 versions for Jira 8 & Jira 9 as long as these versions are supported by Atlassian.
Other features & improvements
Full support for Jira dark mode
Features & Improvements
E-Mail received automation trigger
New automation for chat presets: Automatically hide chats after an issue is resolved
New automation for chat presets: Automatically remove reporter and JSM request participants from the chat after an issue is resolved
Features & Improvements
Translations of forms in JSM projects are now displayed in the Teams client language of the customer submitting the form via the Teams customer portal.
AI features are coming. Turn on AI features in the global settings to enable them. For now, you can summarize chats when creating a chat backup (Manually in the issue, via automation, or via a presets built-in automation)
Bugfixes
Fixed an issue that no approval notification was sent in Teams when the approvers where set during a status transition to the approval required status
Features & improvements
Presets are now in early preview. You can already start configuring the new presets and experiment with it, until it goes live for all users in a few weeks. Presets allow Jira admins to fine-tune Microsoft 365 for Jira settings for specific use-cases. This ensures a smoother and more guided user experience, e.g. by prefilling attendees from Jira fields. You can create individual Presets for Microsoft Teams, Outlook emails and meetings, that will be available in your Jira or JSM projects.
Teams Presets: Create Presets for starting Microsoft Teams chats or channel conversations within Jira issues, prefilled for with certain channels, attendees and more (e.g., Triage channel post, Customer chat).
Email Presets: Set up email Presets for sending Outlook emails from issues, prefilled with attendees and more (e.g., Project update, External input request).
Meetings Presets: Create Presets for scheduling Outlook or Teams meetings from Jira, prefilled with attendees, response options and more (e.g., Project briefing, Triage meeting).
Bugfixes
Fixed Teams app login for Jira DC systems would request too many Microsoft scopes
Fixed reply/reply all buttons would not fill recipients / subject correctly
Fixed a high priority security issue reported to us via Bugcrowd (details below)
Summary In theory, any authorized Jira Service Management customer user would’ve had the ability to create a To-Do sync that creates a new Task for all service requests in their own To-Do list by crafting multiple request against our internal API. This synchronization includes the most essential field details: title, summary and due date of the service request. The issue has been resolved. No action is required from our customers. We haven’t identified any attempt to exploit this issue. Prerequisites
Vulnerability Details There was a bug in how to interpret the Atlassian JWT information (Broken Access Control) on our servers. Customer users with deep technical knowledge, would have been able to craft an Atlassian JWT with a valid “projectId” for our app - something our apps did not anticipate and that allowed to configure the invalid To Do synchronization via the API. Resolution The broken access control on the API has been fixed in our API service. We checked all existing To Do synchronizations for suspicious configurations:
No suspicious To Do synchronization have been found and we have no further evidence that this has been exploited. Credit We want to thank the security researcher Lopseg for bringing this to our attention. |
Bugfixes
Fixed a bug where approve notification screen of JSM Portal notifications showed no confirmation anymore
Fixed a bug where transitioning for non-jira users in certain JSM boards didn’t work anymore
Bugfixes
Fixed a bug when clicking "create backup" in Teams dropdown does not close the dropdown
Fixed a bug using multiple start channel conversation automation actions caused to link only 1 conversation to the issue
Fixed a bug when creating a new Office Calendar in your personal Calendar it always throws an error
Bugfixes
Fixed a bug that inline images were not sent correctly in emails
Fixed a bug that would sometimes cause XSRF issues in Jira DC JSM portal when deployed on a multi-node Kubernetes cluster / loadbalancer
Fixed a bug that fully internal Jira DC systems would not load the Outlook addin settings UI
Bugfixes
Added better error message handling during login process
Fixed a bug where inline images when sending emails from Jira where not displayed accordingly anymore
When using images/attachments in comments for customers, they couldn’t be opened using Customer Portal in Teams under certain conditions
Bugfixes
Fixed a bug when clicking "Open in Outlook" when email dialog in Jira is opened is blocking response
Fixed a bug displaying that edit issue permissions are missing when scheduling a meeting even if they exist
Features & improvements
Add requester/reporter as column within my request tab + verbalized request type on hover
Bugfixes
Fixed a bug where the Automation trigger queue was temporarily not working
Bugfixes
Fixed a bug where the Button of Teams didn’t work anymore when transitioning issues
Asset fields won’t populating due to failing Call from Outlook add-in
When scheduling meetings sometimes user where displayed multiple times at the issue context
Fixed a bug where scheduling a meeting not auto-populating the default template
Features & improvements
Support of Tempo Account field in Create issue screen in Teams
Bugfixes
Fixed a bug where some Customer Portal Forms linked Jira issue fields weren’t displayed accordingly
Outlook Calendar for Confluence default live filtering didn't worked on space calendar
Fixed a bug when creating an issue via shared mailbox won't display the email beneath related emails in Jira
Bugfixes
Fixed a bug where the date-field within the my request tab in Customer Portal in Teams is not displaying accordingly to Jira date
Added better message handling + redirect when in some cases transitioning a service request from one project to another would not load data within Customer Portal in Teams
Bugfixes,
Userpickerfield in Team-managed service project "people" not handled correctly in Teams
Fixed bug where certain project calendars in Jira didn’t load
Bugfixes
Fixed a bug causing replies from a shared mailbox to fail when trying to reply from message detail dialog
Fixed a bug causing clipboard content from an Excel table to be pasted as an image in the Send email dialog instead of a table
Features & improvements
Added support for granular auto-linking configuration for Teams
Added support for granular personal notification settings in JSM projects
Bugfixes
Various calendar & meeting bugfixes
Features & improvements
Teams Users can be displayed with their presence status
New create and edit meeting dialog for calendar DC
When the creation of a chat from Jira failed it printed partially meaningless error messaged - Improved user facing error messages where possible
Possibility to use Jira fields in create meeting action for the field category
Bugfixes
Fixed a bug that project admins (that do not have global admin permissions) could not access project admin pages
Fixed a bug that the Smart Connect app would not save the last used project / issue type in 1:1 and group chats
Fixed a bug where replies to shared mailboxes within Jira using the Send email feature results in an error that there are permissions missing
Features & improvements
Support of asset fields in templates
Bugfixes
Meeting automation field "category" is not clearable
Emails in dark mode in Jira are dark text
When sending Emails images will always be left bound in send email dialog
Features & improvements
We are now offering an audit log for global admins to see which features/templates/automations had been configured/edited/deleted:
Allow to add optional participants when using meeting automation
Features & improvements
When the creation of a chat from Jira failed it printed partially meaningless error messaged - Improved user facing error messages where possible
Bugfixes
Fixed a bug where looking for request types was possible without relevant portal has been selected
General improvements of the usage of Forms in Teams Customer Portal
Fixed a bug where userpicker field displays "no results" but additionally the right result in Customer Portal Teams
Fixed a bug when moving an issue between projects results in duplicated tasks in to do
Bugfixes
Optimize issue picker behavior when creating meetings from Jira Calendar
General improvements regarding the interface of Customer Portal in Teams
Features & improvements
Respond from “Create Jira issue” dialog in Teams Chats with adaptive cards
Bugfixes
Fixed a bug where fields were not cleared in create meeting dialog in Jira Calendar
Fixed a bug when using certain Forms fields (conditional mandatory fields)
Features & improvements
Forms for Customer Portal in Teams are now supported!
Customized JSM boards can now be inserted in Teams via the relevant URL
Bugfixes
Fixed a bug when scheduling a meeting directly with a person no meeting suggestions are displayed
Features & improvements
Add option to disable Teams Channel Conversation Autolink to Jira Issue
Project and Personal calendars have new create meetings UI
New calendar events can now be linked with issues
Features & improvements
Add a field picker in the templates editor to find customfields and systemfields easier
Personal customer notifications in JSM projects
Bugfixes
Fix unexpected error in people overview if bot user created an issue
Fix special character in email suggestion when sending email to JSM project
Fix formatting in meetings body
Fix backup for email doesn’t work for many/larger files
Features & improvements
Chat notifications in software & business projects via Smart Connect
Bugfixes
Fix duplicate email suggestion when uppercase email set as default in send on behalf of
Fix accidental navigation from template editor. Show browser warning in case of navigation while working in the template editor
Fix a bug where reactions where possible if not member of the chat
Features & improvements
Reactions in teams chats and conversations from Jira
Bugfixes
Fixed images disappearing after edited message from teams
Fixed login on safari when popup is used
Features & improvements
Locations in meetings dialog are sorted now and always searchable
Bugfixes
Fixed a bug where meeting editor toolbar overlaps other selection elements
Location picker improvements: limited requests made to boost performance
Features & improvements
Add functionality to send teams emojis from Jira teams chat
Bugfixes
Fixed a bug where scheduling a meeting from the three-dots-menu only didn’t work
Several bugfixes for issue context view
Features & improvements
Added Ctrl+Enter shortcut to submit dialogs (Teams, Email, Meetings)
Added a new action button that creates a new comment in Jira based on a Teams message (Chat) of a user
Added a compact mode for Teams chats
Bugfixes
Fixed a bug where clicking on “This message has additional content you can view in Teams” redirects to an access forbidden error
Fixed a bug causing inline images in emails sent from an issue in Jira to not be displayed in the new Outlook and OWA
Fixed a bug with dark mode causing the sidebar to be darker than intended
Features & improvements
Chat is marked as read in Teams when read from Jira
Released improved Templates-functionality with ADF handling
Bugfixes
Fixed a bug causing projects to change order when a toggle is used
Bugfixes
Fixed a bug causing duplicate drafts to be created when sending an email
Fixed a bug preventing the sending of emails from a distribution group
Fixed a bug causing the default "On behalf of" mailbox to not be unselectable
Fixed a bug causing the send email dialog to not initialize fully when using the Send email functionality in the ... menu
Bugfixes
Fixed a bug that non latin characters (Umlaute, Japanese / Chinese characters) would not be taken over correctly for attachment names
Features & improvements
Added triggers for Jira Automation
Bugfixes
Fixed a bug that emails shared to an issue would not show up
Fixed lots of bugs for the new issue context module (People, meetings & chats)
Fixed a bug that would prevent creating issues in JSM projects
Fixed a bug that would ignore activated/deactivated features in projects for our standalone apps
Fixed a bug that migrations to Jira Cloud would fail if the system has not been using cloud features before
Fixed a bug that would always display the chat in the middle of the issue, regardless of the configured appearance setting
Fixed regression quick action buttons not loading
Features & improvements
You now can attach a backup .pdf file of a single email to the or all conversations, as a zip file. We are working on supporting this kind of backup via Automation soon
Switched Teams chat backup to use .pdf files instead of HTML, making previews much more accessible
Support for new issue context view, replacing the old glance vie in the issues for showing people, chats & emails
Bugfixes
Fixed a bug causing comments created by initiating a chat backup containing inline images be extremely long due to base64 representations of the inline images
Fixed that deep links were not working correctly with the new Teams
Features & improvements
It’s now possible to remove members from a Teams chat
Chat backup files are now pdf instead of html as Jira has no proper preview mode for html files
Bugfixes
Fixed that project admin settings would only load for dedicated project admins, but not global admins
Fixed issue with missing scope for meetings integration, where the attendee list would fail to load
Bugfixes
Fixed a bug causing the event timezone in the calendar not being correct
Features & improvements
Scheduled email drafts are now deletable by users able to view the issue
The request type field can now be used when creating issues from Microsoft Teams
Select fields in Teams apps are now a bit easier to open with a single click
[DC only] Rollout of the new meeting experience
Bugfixes
In some cases, when promoting a JSM customer to a full agent user, the JSM portal will not pick up the right Jira user. We have introduced a “Refresh login” option in the user avatar to allow the user to switch to the correct user
Fixed that some Jira boards would not load correctly in Microsoft Teams
Fixed a bug that allowed invalid templates to be saved
Show info in JSM portal in case of unsupported fields
Fixed broken redirects & images in new Teams client for JSM portal app
Features
It’s now possible to use the “Send bot message” automation action with the JSM portal bot
Enabling the “Native look and feel” for the JSM portal now respects linked knowledge bases for article suggestions
Bugfixes
Improved initial loading performance of the “Send email dialog”
Disabled to send attachments > 25mb as it fails too often
Todo Simple Sync: Setting to close Jira issue when todo is completed did not work
Improved Jira board in Teams load performance
Fixed that Teams channel notification settings were not respected
Fixed that line breaks in Teams chats would look different in Teams / Jira
Changes
Technical change for Outlook Meetings for Jira. The Azure Enterprise app will be switched to the general Microsoft 365 for Jira app. All users will need to login again.
Bugfixes
Todo Sync: Fixed a bug that may lead to recursive issue transitions if mutliple users created a sync for the same issue
Features
Automation: New meeting request action that can be used to send out meeting requests
Automation: New meeting created trigger which can be used to write meeting detail to issue custom fields
JSM portal app now supports Outlook as well - Microsoft rollout of the feature is still ongoing and might not be available in your tenant yet
Bugfixes
Various bugfixes in the new meeting experience
Fixed that the user picker in the JSM portal would not respect filters correctly
Fixed that connectivity check would incorrectly show a warning if us-east-1 connection (which is unused for now) does not work
Made the create issue dialog in Teams bigger to allow a better editing experience
Features
Whole new user experience using Meetings in Jira
Updated meetings in Outlook now show live data in Jira
Simplified create meeting dialog and added an advanced mode
Harmonized the UI across products
Enabled JSM Chat notifications. When creating a new Teams chat from Jira in a JSM project, you can choose to post updates about the request into the chat. More details
New Automation Action “Reply Teams chats” More details
Features
Template configuration now supports searching for templates
Board view in Teams now shows subtasks in detail screen
Creating a new comment from a group chat will now suggest linked issues
Bugfixes
Fixed that JSM portal on Jira DC would not load if Refined is used
Fixed that the chat/email/meetings buttons would not work when previewing an issue from the board view
Fixed that editing a JQL based calendar would not save the JQL
Fixed that the editor in inline chat view in Teams would not grow in height
Fixed a bug where customer users where not selectable in JSM portal user fields
Bugfixes
Fixed a newly introduced bug where configured shared mailboxes would not load in the “Send email” dialog in Jira
Bugfixes
Fixed a bug when using the meeting functionality without any other product (e.g. by using the Outlook Meetings for Jira standalone app), the template functionality would not work. To fix this, you’ll need to install 6.3.1 and re-login to the app via your avatar in the meeting dialog.
Features
Sending hours (e.g. business hours) are now supported in the “Send email” automation
Email replies can now be defaulted with a template as well
Email templates now support tables as a formatting option
The “shared with” and knowledge base search can now be toggled off in the JSM portal settings
Added NL translation for the customer portal
The Jira Work management category field and the time tracking field are now supported when creating issues from Teams
Bugfixes
Fixed a bug that would not load To Do in dark mode
Fixed multiple sync bugs with To Do that would lead to weird status change behaviors
Removed the default mapping for the “Organization” field in the Outlook add-in, which pre-filled this based on the email sender. As this shares the new request with everyone in this organization, which might not be desired.
Fixed how the calendar filters events when selecting more than one avatar. Previously, it would only show events with everyone selected. Now, any events with any of the selected avatars will be shown.
Added option to disable KB article suggestions in the Teams JSM portal
Added option to disable “Shared with” field when creating requests in the Teams JSM portal
Fixed that the project chooser in the activate features page would sometimes lag for many projects
Outlook add-in web view deprecation
As communicated in our deprecation notes, we are now finally deprecating the Internet Explorer 11 and Edge Legacy web views for the Outlook add-in. This means, that going forward, only a selected amount of bug fixes will be ported back to users still relying on those web views, but no other improvements or features will become available. You can find more information about this in the Microsoft documentation. For some clients, manually deploying the WebView2 runtime will help, for some clients (e.g. perpetually licensed Outlook 2016/2019), an Office update will be the only option going forward. You will still be able to use the existing version, but no new features will be shipped and we will not be doing any testing on this platform going forward. To find out if you are still on an old version, we’ll be shipping an indicator with version 4.8, which you’ll be able to see in the “About” section of the add-in - see below. |
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Bugfixes
Fixed that meetings would not load if no active connection to the yasoon cloud is present
Fixed an issue that would prevent from logging in in older versions of the app
Fixed missing default values/template when opening dialogs (e.g. Teams/Email)
Fixed that JSM portal on Jira Data Center would not allow creating new requests as a customer only user
Bugfixes
Fixes a bug that shows an error “Page expired, please reload the page” when using a button 15min after the issue has been loaded.
Loop components in Teams messages will now be rendered better
Fixed a bug that would show “Response blocked” when opening a meeting on the web
Fixed a bug that would show “Couldn't load yasoon assets” in issue view once a day
Fixed a bug that would break Teams / email button when switching an issue
Features
Added preview mode when creating or editing templates
Features
Backup Automation can now add a searchable Jira comment to the issue
Bugfixes
Meetings
Fixed Outlook meeting links not redirecting correctly
Features
Automation & Trigger overview become more usable showing better info
Bugfixes
JSM Portal
Fixed a bug where certain back/forth navigations would result in incorrect request types showing up
Fixed that article suggestions would link to Confluence instead of JSM portal on the web
My requests is now correctly filtered for configured service projects
Fixed that typing in the summary field in Android would result in laggy app interactions
Fixed that formatted field descriptions would show markup instead of properly formatted text
Bugfixes
All
Fixed a bug that would result in XSRF errors when using the meetings feature for some configurations
Fixed a few broken “Configure” links in the standalone versions of our apps
ISO 27001 certification yasoon is happy to share we are now ISO 27001certified. You can read more about this milestone on our trust page: https://trust.yasoon.com |
Jira Server & Data Center v6 The meetings feature, just like the email & Teams feature, now uses our cloud infrastructure. This might have security implications for your organization, because some resources & data is requested from our cloud infrastructure. |
Features
Templates are now available for our standalone apps
Bugfixes
JSM Portal
Fixed compatibility with official Microsoft AzureAD SSO plugin
Meetings
Fixed that roles in user suggestions would sometimes appear duplicated
Teams
Fixed that admin page would sometimes not load and only show a blank page
Fixed that opening emails in Outlook would result in “Blocked response” error
All
Fixed an issue that would prevent some Jira Cloud migrations to fail or run indefinitely
Fixed and improved the connection screen
Fixed that switching to an issue subtasks would in some cases break our app buttons
Some improvements for dialog sizes
Features
Teams
Added success screen when creating Jira issue from Teams
Added assign to me function when creating issues from Teams
When using “Add comment” on a Teams conversation, previously linked issues on the same thread are now suggested
Board view is now supported in Jira Data Center
Automation
Automation now supports the “Send email” action and the “Email sent” trigger
Calendar
Added search bar to filter events on the calendar view. More details.
Bugfixes
Teams
Made empty state in issue more compact, as there are a few edge cases when it will always show
Bugfixes
Teams
Fixed a bug that would not allow chatting with external users if the email address was entered manually
Features
Dark mode for Jira Cloud is now available 😎
Improved usability of automation feature to make it clearer for first use
Bugfixes
Teams
Fixed a race condition that would sometimes duplicate messages when hitting Enter too fast after another
Fixed a few resizing / flickering issues in chat / conversation UI
Fixed chat backup was not working for multiple chats from automation
Email & Teams
Fixed that images pasted to the editor were sometimes not sent via mail / chat
We harmonized the features available across our apps we also had to harmonize the required scopes. This causes “Microsoft To Do for Jira” and “Outlook Meetings for Jira” to require a manual update.
You now no longer have the ability to maintain a custom Azure Client Id for “Outlook Meetings for Jira”.
We changed big parts of the background infrastructure. If you happen to find any inconsistencies in this version, we would be extremely happy if you reach out.
Bugfixes
We fixed a lot of edge-case issues which should improve the general stability.
Fixed a bug causing attachments of an email to not be downloadable.
Fixed a bug causing “Open in Outlook” to be blocked by Outlook
To Do
Fixed a bug causing the login on the Microsoft 365 settings page.
Features
Email & Teams & Meetings & To Do
You can now choose to activate/deactivate the features on a per-project level in the single apps just like you can in “Microsoft 365 for Jira”
You can now create templates in the single apps just like you can in “Microsoft 365 for Jira”
You can now create automation actions and triggers in the single apps just like you can in “Microsoft 365 for Jira”
Bugfixes
We fixed a lot of edge-case issues which should improve the general stability. We’ll continue focusing on these kind of issues over the next few weeks!
To Do
Fixed a bug where the list chooser would be empty in the issue screen
Meetings
Fixed a bug that would cause the location / room picker to not update availabilities correctly
Features
Teams & Meetings
Templates are now supported for chats & meetings as well, allowing you to create pre-configured responses
Bugfixes
Teams
Fixed a bug where certain chat messages would cause chat & conversations to not render correctly in Jira
JSM Portal
Fixed a bug where the “Share with” field would not work correctly for certain customer users
Bugfixes
Fixed a bug in Jira 9, that might cause the issue view to fail to load when accessed anonymously
Features
Outlook
Added the possibility to send an additional email from the content area in the Jira issue
Bugfixes
Teams
Fixed a bug that would not show shared chats in Jira
Fixed a bug that would not take over numbers with decimal points when creating an issue from Teams
Fixed a bug that would not allow to use radio button custom field when creating an issue from Teams
Outlook
Fixed that “append issue details” would not send out the issue details correctly
Calendar
Fixed that events couldn’t be created in shared calendars
Features
We are introducing our integration with Jira Automation (Currently Cloud only). It is now possible to define actions and triggers and include them into the native Jira automation functionality.
This is currently in beta - please feel free to report any feedback to our support team.
We start with a set of actions for Teams and will continue to advance into other features.
Bugfixes
Teams
Fix issues displaying inline images and emojis
Support multiple JSM portals in Teams
Fix sprint field in Teams app create issue screen
Fix a rare race condition preventing the app from loading at all
Keep basic formattings (bold, italic, …) when sending the email
Todo
Fix advanced filters with labels and components
Fix a bug that created duplicated tasks when having installed multiple our apps
Bugfixes & Changes
Teams
Show replies to messages correctly inline as in Teams
Fixed a bug that would not find results for email recipients when searching for first and last name
Fixed a bug that the template chooser would sometimes not open
Todo
Fixed that using a personal Microsoft login would work
Fixed that using <Enter> to create manual To Dos would not work
Features
You can now declare templates as default which will apply it automatically when opening the “Send email” dialog.
Bugfixes
Calendar
Fixed a bug that would display the calendar always in German
Bugfixes
Teams
Fixed a bug that would include incorrect issue link in chat in JSM project for issues with no request type
Improved line break formatting now matches the one of the created chat better
Fixed that time shown on “Send later” button would be incorrect around daylight savings time switch
Fixed that links in an email would open inline instead of in a new window
Improved line break formatting now matches the one of the sent email better
Meetings
Fixed that “Out of office” users would show up as busy instead of out of office
Fixed that the room availabilities are not re-evaluated after changing the event times
Todo
Fixed that logging out would not be possible
Bugfixes & Changes
All
Fixed a bug that the editor would not support pasting markdown anymore
Teams
Guest users are now properly supported when starting a chat
Fixed that new channel conversations could not be started on Jira Server / DC
Fixed that emails sent from Jira with attachments were corrupted in some cases
Fixed that attachments would not show a preview image (in Jira)
Fixed issue when sending email with large message
Fixed a bug when sending an email to a recipient with a leading or trailing whitespace
Fixed a bug that the email formatting would appear different from when sending the email from Outlook
Bugfixes & Changes
Teams
Fixed a bug that when starting a chat the button would say “Post a reply”
Fixed a bug where the adaptive cards would contain a description placeholder when posted from Teams
Fixed a bug that all attachments of a Jira issue would be selected by default when sending an email
Features
All
A new personal Microsoft 365 menu to manage all your logins in centrally.
You can access it by clicking on your profile image in the top right corner → “Microsoft 365” .
Teams
A new board view in Microsoft Teams, details here: Jira board view in Microsoft Teams (Upgrade of Smart Connect in Teams required)
Added support for suggesting “Incident responders” when creating a chat from a JSM incident
Added a “From” field to the “Send email” dialog which works just like the “From” field in Outlook and relies on the same permissions.
You can also configure “From” options centrally in the global app settings “Email settings” → “Send Email Settings” and on a project level in the “Outlook Email” project settings.
Added new global and project-specific templates to quickly send standardized mails
Added support for tables and dividers in the “Send email” dialog
Added the option to directly select issue attachments as attachments in the “Send email” dialog
Added the option to delay the sending of the email
Reorganized the “Email settings” admin page to better reflect which parts of the app they affect
Improved search for email addresses
Improved the “Send email” dialog UI
JSM Portal in Teams
The native look and feel option respects custom colors now
Customers can now approve or decline a pending approval
Bugfixes & Changes
Teams
Changed sharing to allow users from different Microsoft tenants to view shared chats, if they have issue access
Prefill reporter field with own user when creating issues from Teams
Fixed a bug where an technical identifier would be shown in the Jira chat view instead of the users name
Fixed a bug where creating the issue was not possible with certain kinds of select fields
Fixed a bug where the last used project/issue type would not be preselected in group chats
Fixed a bug causing plaintext emails to be displayed wrongly
Calendar
Fixed buttons in event hover not always working
Fixed some Jira calendars only fetching 20 issues
Fixed all events showing as all day, when switching from agenda month to other agenda views
Features
Improved user search in send email dialog
Bugfixes
All
Fixed a race-condition in Jira 9
Teams
Fixed system messages for unknown users
Features
Teams
The Teams bot will now react to updated or deleted comments in Jira and adjust the Teams notification accordingly
It’s now possible to change the chat access level (private, shared, shared + join) after the chat has been created
Support to mention people in the first message when creating chats
Bugfixes
All
Fixed a bug that would write excessive log entries
Teams
Fixed a bug where a chat wouldn’t be created when the issue summary is longer than 250 characters (Teams limit)
Added a confirmation before unlinking chats to prevent accidental deletion
Meetings
Fixed a bug that would prevent global meetings settings (e.g. template) from being saved
To Do
Fixed a bug that a task would not sync / update if it was relevant for two different users, e.g. both having a matching sync condition
Fixed a bug that would resize some frame incorrectly
Bugfixes
Teams / JSM
Fixed a bug that would crash the chat UI in Jira for certain system messages
Featured portals in JSM portal in Teams are now displayed correctly
Email / Meetings
Removed excessive logs for missing translations in Jira log files
Calendar
Fixed a few stylings
Fixed that certain shared mailboxes would not be loaded correctly
Features
Teams
Customize default chat title, default comment & chat visibility globally + on project level
Reactions to chat messages are now shown instantly and you can see who reacted on the message
System messages are now displayed in the chat
Unlink Teams chats from Jira issue
JSM-Portal now opens create issue dialog in an popup when compatibility mode is selected
Calendar
Added a configurable calendar to all projects to share Outlook calendars as well as Jira dates
Added a personal calendar for every Jira user
For a feature overview and activation, see our docs https://support.yasoon.com/M365FJ/Calendar:-Personal-&-Jira-calendar.2854420481.html
Bugfixes
Fixed a bug when composing an email in Jira, that would clear the email content when using the CC field
Fixed that the email area would display for Jira issues without attached emails
Improved the styling of the send email dialog
To Do
Improved resizing on view issue screen
Features
Rework of Send Email dialog
Improved attachment handling
Visually show Issue Details in email
Visually show reply thread
Add CC field
Improved error messages
Teams
Customize issue card that is posted to Microsoft Teams
JSM Portal in Teams
Setting to take over certain configuration options & theming from the native portal
Service Desk icons & descriptions texts
Announcement messages
Banner image
Other
Some of the feature settings are now available on the project-level as well
Project admins can now enable features (Email, Meetings, Teams, To Do) in the project settings
Notable bugfixes
View an email in Jira downloaded all attachments instead of showing a thumbnail
Drag & Drop into the Editor field sometimes crashed the screen
Teams
Logging in from Teams Desktop app would sometimes hang for Jira Cloud
Mentions would only work with a lowercase first character
JSM Portal in Teams
Fixed flickering of banner image
Features
Teams
Multiple chats per issue are now supported
Meeting chats (scheduled via the meetings app) are now shown in the Jira issue
Manually backup chats/conversations to the Jira issue for audit purposes (Automation coming soon)
Support for adding users to chats from Jira
Support for sending images in Teams messages
Reworked UI to make it more clear when more than one chat/conversation is available
When creating an issue from Teams, the last selected project & issue type (per channel) will now be remembered
When creating an issue from Teams, the reporter field is now supported
Notable bugfixes
Teams
Fixed a bug that channel conversations sometimes would load endlessly
Fixed that removing the whitespace behind an @-mention would break the mention
Fixed scrolling behavior / capture in chat, should now “just work”
Fixed that user suggestions would not work if more than 7 users involved in an issue
Fixed that custom issue type images sometimes would not load when creating an issue
JSM Portal
Fixed that all organization requests would be shown under “My requests”
Fixed that request type images sometimes would not load
Features
Meetings
Added support for the German language
Notable bugfixes
Meetings
Fixed a issue with rendered fields (e.g. description HTML) used in meeting template
Fixed location picker not showing room availability
Features
Security upgrade: The connection from Jira to Outlook is now authenticated via MSAL. This might require users to login again to be able to send emails.
You can now add attachments to an email
Emails can now be unlinked from an issue
Notable bugfixes
Forwarded emails should now be filtered from shared conversations
Features
Meetings
Rendered fields (e.g. description HTML) can now be used in meeting template
Teams
Support for cascading select field in JSM portal & Teams app
Notable bugfixes
Meetings
Fixed an issue that users with non-english locales would always show up as unavailable
Date picker now shows first day of week correctly, depending on locale
Fixed an issue that would not correctly show the availability of meeting rooms
Fixed overzealous “meeting starts in the past” warning
Fixed project settings to make it more clear which user defaults are used
Fixed that availability would only show on second time opening the dialog
Teams
Fixed assignee field when creating issues from Teams on Jira Server/DC
Fixed that channels were missing in the Jira when you are member of 60+ teams
Retiring link unfurling, please read more about this here: Link unfurling being retired |
Features
Teams
Chatting with external participants is now supported (see docs: Chat with external & guests )
Configure which notifications about issue updates are posted to Jira (see notification settings)
Notable bugfixes
Teams
User dropdown was not suggesting users in some cases
Features
JSM portal
Search does now included searching for request type as well (like the official portal does)
Teams
Sprint field is now supported when creating issues from Teams
Chat sharing: You can now allow other Jira users to join a chat on their own
Choose if a notification comment with the link to the Teams chat/conversation is added
Bugfixes
Bugfixes
Fixed: Unlinking a conversation did not work
Fixed: Images in shared chats would not load correctly
Fixed: Appearance settings could not be changed
Features
JSM portal
It's now supported to upload files in the JSM portal in Teams for existing requests
Bugfixes
External email addresses are now suggested as well
Admin panel for Email settings would not load in some cases
Sending emails would not work if you logged in with Meetings first
Send email dialog would not open on first "Send email" click
JSM portal
Much improved performance of the JSM portal in Teams
Teams
Creating issues in Teams from app messages - e.g. an email sent to a Teams channel - now works
Bugfixes
Fixed a bug preventing Teams channels from loading in the “New conversation” dialog in Jira
Features
It’s now possible to add the sent email as a comment automatically
Improved first user experience for admins
Notable bugfixes
Fixed a bug that would prevent users from logging in to Office 365 from Outlook
Fixed that user search in recipient field was slow
Fixed that emails were sent with low importance from Jira
Initial release