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Please note: We roll out our Jira Cloud changes in batches, delayed by up to a week, based on instance size. The update might not be available immediately for you. Jira Datacenter releases will contain all cloud changes since the latest DC release.
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February 24, 2025 - Cloud
Features & Improvements
The bot message automation action now supports sending notifications based on Jira group custom fields
Bugfixes
Minor bugfixes to the Jira mobile app UI to improve responsiveness
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February 17, 2025 - Cloud
Features & Improvements
Implemented a warning within the JSM Portal that we currently can’t support asset fields within Forms because of lacking API information
Added better error message when using wrong syntax within an automation
Bugfixes
Fixed some emojis bugs within Teams → displaying of custom emojis is now possible and emoji reactions are now working properly
Fixed a bug where the timefield picker wasn’t adjustable within the meetings dialogue when using danish language
Fixed a bug where it wasn’t possible to type a date into a datefield within the JSM Portal in Teams
Showing error message when a user with no active Teams/Office 365 license tries to start a Teams chat from Jira
Fixed some minor signature bugs
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February 11, 2025 - Cloud
Features & Improvements
Offering quick create and activity options for Email & Meetings, aligning with Teams. This way you can have a quick action area or set the access to the feature within the activity tab depending on your needs:
See our doc for more information.
Bugfixes
Fixed some edge case preset bugs where it was possible to have no presets
Notable changes
We introduced a Jira global permission a while back to control the visibility of the app, per user. However, this permission is not updated correctly by Jira and is causing issues for new users being added to activated projects. Therefore we have decided to make the use of the permission optional. If you have been using the Jira permission to control visibility, you'll need to enable the respective setting in the global app settings going forward
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February 7, 2025 - Cloud
Features & Improvements
Added support for the new Automation webhook secret
Added support for custom Teams emojis
Bugfixes
Fixed a bug that the Todo project settings would not load
Fixed multiple issues with the new appearance & getting started pages
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February 3, 2025 - Cloud
Features & Improvements
Outlook Meetings for Jira (cloud) gets the calendar feature
Email signatures are now supported per-user when sending out emails from Jira
Added better error message for automation failure when the Jira user who was the creator of a rule is disabled
Add teams channel conversation backup automation option
Bugfixes
Fixed a bug where the email received built in automation posts a comment that was cut off, due to comment limitations referencing now to the linked email to view full content
Fixed a bug where login into the Smart Connect app didn’t work on UI even when the user has been successfully logged in
Fixed a bug where duplicated notifications where posted
Fixed a bug where approval cards weren’t posted when using team-managed service projects
Fixed a bug where all days events on Calendar and meetings were not displayed correctly
Fixed a bug where new automation actions couldn’t be used because of a wrong webhook URL
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January 30, 2025 - DC v7.2.0 (Jira 10) and DC v6.13.0 (Jira 9)
Bugfixes
Fixed bugs in meeting create screen (comment visibility would not be initialized correctly and template sometimes did not load correctly)
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January 20, 2025 - Cloud
Features & Improvements
Reworked and improved behavior for the new Getting started page
Adjust formatting behavior within JSM request types when using the Customer Portal in Teams
Added better visibility for the admin if an automation run fails
Bugfixes
Fixed some minor schedule meeting UI bugs
Forms:
Fixed a bug where cascading fields where not working
Fixed a bug where fields where displayed duplicated for old Forms where you was able to have duplicate fields
Fixed some minor automation bugs
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December 17, 2024 - Cloud
Features & Improvements
Overall improvements using our automations like editing triggers or better error logging within the Audit Log
Improve better behavior when sending emails while switching email addresses/having slow network connection + error handling
Improved login behavior using Safari browser
New Getting started page and preparations for Use cases:
Bugfixes
Fixed bugs related to wrong Preset behavior due to missing email subscriptions
Fixed a bug where built in automations didn’t work anymore
Fixed a bug where hidden Summaries of requests in My Requests in Teams are not displaying the summary
Fixed a bug that unlinking of channel conversations weren’t possible anymore when message has been linked from Teams initially
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December 6, 2024 - DC v7.1.0 (Jira 10) and DC v6.11.0 (Jira 9)
Bugfixes
Updated several security relevant dependencies
Fixed that Outlook add-in could not connect to Jira 10 systems
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December 2, 2024 - Cloud
Features & Improvements
Spanish and Portuguese language support for the JSM portal in Teams
Moving the request participant preset option to built-in-automations
Bugfixes
Fixed a bug where creating issues from Outlook with attachment was resulting in an endless spinner
Fixed a bug caused by changing the Cloud base URL resulting in not loading Templates/Presets anymore
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November 25, 2024 - Cloud
Features & Improvements
Some minor improvements like more user-friendly tooltip and the default template when creating a new preset
added better error messages when trying to schedule a meeting in a Teams channel calendar that doesn’t exist anymore
Bugfixes
Fixing a bug where the email read receipt showed the wrong timezone
Fixing a bug when navigating back from an issue with a parent through a Jira board in Teams was failing
Fixed a bug when the from email address wasn’t automatically populated
Delivered a hotfix when creating Jira issues from a Teams chat wasn’t possible anymore
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November 18, 2024 - Cloud
Features & Improvements
Support replying to emails when you are part of “To”/”CC” within Jira
Bugfixes
Fixed a bug where the recent used templates suggestions weren’t visible anymore
Fixed a bug where the received channel message automation trigger didn’t work under certain circumstances
Fixed some minor bugs of chats created by the schedule meeting action
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November 11, 2024 - Cloud
Features & Improvements
Support of Issue Tabs within create issue screen from Teams message extension
Allow creating JSM requests from message extension
Add Email Read/delivery receipt option when sending emails from Jira
Bugfixes
Fixed a bug where the bot posts duplicates in jsm personal notifications when an issue has been created
Fixed some missing translations in Teams and Meetings UI
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November 4, 2024 - Cloud
Features & Improvements
Email Templates: Integrate images within your templates by using smart values. This also applies to the “send email” automation action.
Bugfixes
Approval notifications in Teams are now also sent, if the issue is in approval state is immediately after creation
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October 21, 2024 - Cloud
Bugfixes
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A new board view in Microsoft Teams, details here: Jira board view in Microsoft Teams (Upgrade of Smart Connect in Teams required)
Added support for suggesting “Incident responders” when creating a chat from a JSM incident
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Chatting with external participants is now supported (see docs: Chat with external & guests )
Configure which notifications about issue updates are posted to Jira (see notification settings)
Notable bugfixes
Teams
User dropdown was not suggesting users in some cases
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