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Overall FAQs
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Until now, yes. We’re thriving for feature similarity on all deployment methods, but always developing new features Cloud-first. Find more on the feature differences here. And check out our roadmap to learn more about or plans on feature similarity. |
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Since there are plenty use cases of Microsoft 365 for Jira, not every feature is activated right away. As a Jira admin you can activate features per instance or project in the settings. |
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To use the Jira integration for Outlook you’ll need to install the Outlook add-in. Learn how here. |
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To use the Jira integration for Teams you’ll need to install the Teams app. Learn how here. |
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If you don’t want to use the full feature set of Microsoft 365 for Jira, you can switch to one of the stand-alone apps without loosing your data. |
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If you’re using Outlook Email for Jira and another one of yasoons Jira apps, you can now cancel the subscription of the additional Jira app. All of yasoons Jira integrations are now combined in Microsoft 365 for Jira (former Outlook Email for Jira). See more in our upgrade guide. |
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Read more on the technical requirements here. |
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We’re offering Microsoft 365 for Jira for all our Outlook Email for Jira customers without any additional costs. However, if you don’t want to use the additional features, you have the possibility to downgrade on Outlook Email for Jira via the Atlassian Marketplace. Please be aware, that there is no Data Center version available, yet (coming September 2021). |
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For Cloud apps this is the Entitlement ID, for Server and Data Center apps it is the SEN number (Support Entitlement Number).  |
Upgrade FAQs
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No. If you’re already using Outlook Email for Jira there won’t be any additional costs for you. |
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Yes, absolutely! We will continue to maintain and update the existing, unbundled apps. The only app going away is “Outlook Email for Jira Lite”, which will be replaced by the unbundled version of “Outlook Email for Jira” - see the next question. |
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Since we didn’t change the price nor the features, you can just use our app as is - nothing will change for you. But you also won’t be benefitting from additional features. If you want to, you can downgrade to the new Outlook Email for Jira listing via the Atlassian Marketplace. Please be aware, that there is no Data Center version available, yet (coming September 2021). |
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You’ll get an upgrade, too, if you renew your license via the Atlassian Marketplace. |
Feature FAQs
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Your question is still unsolved? Drop us a line! |
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