This page details all the requirements our app has.
Jira requirements
Jira Cloud
On Jira Cloud, there are no special requirements, everything is supported out of the box.
Jira Server / Jira Data Center
We always support the versions of Jira Server / Jira Data Center that are also in active support from Atlassian. That means, once a Jira version is no longer supported by Atlassian, we will require the next-previous version with the next update of the app (Jira 8.2 as oftime of this writing).
Feature | Additional requirements |
|---|---|
Outlook add-in | No additional requirements |
Meetings | No additional requirements |
Microsoft Teams | Requires the system to be publicly reachable from the internet (learn more) |
Microsoft requirements
Please note: The requirements only apply in case you are using the functionality, e.g. if you are not planning on using the Outlook add-in, you can ignore the requirements.
In general, we recommend strongly to have an active full Microsoft 365 / Office 365 business or education subscription to use our app.
Currently we do not support Microsoft 365 / Office 365 national clouds tenants like GCC. However, we are planning the support in the future.
While some of the functionality might work in self-hosted (Exchange) or hybrid scenarios, support for this is always flaky, due to limitation on Microsoft side.
Feature | Additional requirements |
|---|---|
Outlook add-in | See below. |
Meetings | Users need a license which includes access to an own Exchange Online mailbox to be able to schedule meetings. |
Microsoft Teams | Users need a license which includes access to Microsoft Teams. |
Outlook add-in
If you are not sure which add-in is right for you, please check out this article: 
Which add-in to use?
Office add-in | COM add-in | |
|---|---|---|
Windows | Outlook 2013, 2016, 2019 Office 365 or Exchange Server 2016 CU5 | Outlook 2010 or newer Windows 7 SP1 or newer .Net Framework 4.7.1 or newer IE11 or recommended Microsoft Edge WebView2 runtime |
Mac | Outlook 2016, version 15.37 or newer Office 365 or Exchange Server 2016 CU5 | not available |
Web | Office 365 or Exchange Server 2016 CU5 | not available |
Mobile (Android & Windows) | Outlook mobile app Office 365 | not available |
Modern Office add-in
More detailed information about the requirements on the modern Office add-in can be found in the Microsoft docs.
Outlook Email for Jira needs an Outlook client with Requirement Set 1.4
👤 Outlook Exchange and Client support
COM add-in
COM add-ins are installed locally on the computer, so they are only available for Windows.
It purely installs into local appdata folder, so no admin privileges are required.