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Varying salutation based on a custom gender field
{{#if (exists issue.customfield_11111)}} // check if the field is filled or empty
{{#eq issue.customfield_11111 "m"}} // check for the specific field value "m"
Dear Sir
{{/eq}}
{{#eq issue.customfield_11111 "f"}} // check for the specific field value "m"
Dear Madam
{{/eq}}
{{else}} // if the field is empty
Dear Sir or Madam
{{/if}}
Iterating over an array saving specific values for later use