Outlook add-in release notes

Outlook add-in release notes

Here we will publish the latest changes and bug fixes that went live.


Current live version

We are rolling updates out in waves - usually the Office Add-In is first, while the COM Add-In will come a bit later. Also, we do have different release channels, so there also might be a delay. In the future we will have an option to change the release channel and to force check for a new version.

Office Add-in

Office Add-in
(self hosted Exchange)

COM-Addin (Auto update)

COM Add-in (installer)

Office Add-in

Office Add-in
(self hosted Exchange)

COM-Addin (Auto update)

COM Add-in (installer)

4.13.4

4.8.30

4.7.5

4.10.9


Unreleased


Version 4.13.4

Bugfixes

  • Fixed a bug that would prevent sender issues from refreshing when the underlying email was changed.

  • Fixed a bug that would prevent more than ten sender issues from being fetched.

Version 4.13.0

Bugfixes

  • Fixed a bug that issue security level value wasn’t deleted after the space/issue work item type changed leading to creating work items with a security level that doesn’t exists for this type

Version 4.10.9 COM add-in

Bugfixes

  • Fixed a bug when having the verbose logging activated trying to establish login with a Jira instance

Version 4.12.4

Bugfixes

  • Fixed a bug causing the attachment card no longer to render in Jira comment after adding an email to an issue

  • Fixed a bug where issues could not get created from or were not correctly linked to an open appointment where you are the organizer

Version 4.12.0

Features

Version 4.11.18

Bugfixes

  • Fixed a bug causing shared mailboxes that were added manually to ones Outlook to require the Microsoft Graph login to be done with the shared mailbox instead of the personal mailbox. This should now work correctly when the toggle "Remember Login on every device" is deactivated when the Jira instance is added.

Version 4.11.16

Bugfixes

  • Fixed a bug causing URLs to not be correctly detected when Jira is behind a proxy

  • Fixed a bug causing shared mailboxes that were added manually to ones Outlook to not be detected correctly as shared mailboxes. This caused several functions to break.

Version 4.11.13

Bugfixes

  • Fixed a bug causing images to not be correctly replaced in the description when using Outlook classic without having a Microsoft Graph login.

  • Fixed a bug causing images to not be correctly replaced when creating a JSM request

  • Fixed a bug causing the attachment-preview to not load correctly when the Jira DC can not communicate with our backend

Version 4.11.10

Bugfixes

  • Fixed a bug causing the submit button to spin indefinitely when trying to create an issue from an appointment while having the "Pre-select email attachment" setting active

  • Fixed a bug causing .eml/.msg attachments of an email to not show up in our attachment list in the Create issue/Add to issue dialog

  • Fixed a bug where searching for issues did not automatically use the * wildcard at the end of the search string

  • Fixed a bug where subject and description where not automatically filled when opening a dialog on an appointment

  • Fixed a bug where the dialog in shared mailboxes was sometimes not loading correctly

Version 4.11.7

Bugfixes

  • Fixed a bug where inline images are not correctly displayed in the description or comment even when uploaded to the issue.

Version 4.10.4

Bugfixes

  • Following up on the latest version update, the attachment previews will now also be functional again after the Exchange legacy token retirement

Version 4.10.3

In some Microsoft tenants the deprecation of parts of the Exchange Online API has now started. The following table should help you see how this might affect you.

Exchange Online token deprecation impact overview

Exchange Online token deprecation impact overview

Image attachment previews will continue to work if

  • you are logged into the email feature of our app in Jira

  • AND you use Outlook in the web, the new Outlook client, classic Outlook client (2021+), Outlook on Mac

Image attachment previews will not continue to work if

  • you are not logged into the email feature of our app in Jira

  • OR you use classic Outlook client (2019 or earlier), Outlook Mobile

Adding email attachments to an issue will continue to work if

  • you are logged into the email feature of our app in Jira

  • OR you use Outlook in the web, the new Outlook client, classic Outlook client (2021+), Outlook on Mac

Adding email attachments to an issue will not continue to work if

  • you are not logged into the email feature of our app in Jira

  • AND you use classic Outlook client (2019 or earlier), Outlook Mobile

Adding the email as a .eml file to an issue will continue to work if

  • you are logged into the email feature of our app in Jira

  • OR you use Outlook in the web, the new Outlook client, classic Outlook client (2024+)

Adding the email as a .eml file to an issue will not continue to work if

  • you are not logged into the email feature of our app in Jira

  • AND you use classic Outlook client (2021 or earlier), Outlook on Mac, Outlook Mobile

Inline images from the email being taken over to the description of the issue or issue comment will continue to work if

  • you are logged into the email feature of our app in Jira

  • OR you use Outlook in the web, the new Outlook client, classic Outlook client (2024+)

Inline images from the email being taken over to the description of the issue or issue comment will not continue to work if

  • you are not logged into the email feature of our app in Jira

  • AND you use classic Outlook client (2021 or earlier), Outlook on Mac, Outlook Mobile

If you encounter any of these problems but fulfill the requirements, feel free to reach out via https://yasoon.atlassian.net/servicedesk/customer/portal/3

Adjustments

  • In order to accommodate to some Jira Cloud API deprecations we had to make some adjustments to multiple parts of our app. If you encounter any weird behavior while searching for issues we would be happy to hear about this!

Bugfixes

  • Fixed a bug where β€œParent issue” field was unavailable in the β€œCreate issue” screen when creating an epic in a project without issue types with a higher hierarchy.

  • Fixed a bug where you could only search within the summary when searching for epics in the β€œParent” field.

  • Fixed a bug where multiple whitespaces or tabs where not correctly collapsed to a single whitespace in the resulting Jira issue description/issue comment.

  • Fixed a bug where Insight Asset object fields where not displaying any options.

  • Fixed a bug where the dialog did unexpectedly re-render when changing the issue type while a parent issue was selected.

  • Fixed a bug where Insight Asset fields where not correctly displaying their options when dependent on a multi select field.

  • Fixed a bug where user input data in the dialog was not correctly restored after auto-closing and this data can now also be restored when accidentally reloading the tab.

Features

  • The modern Office add-in now adds the category β€œJira” to an email thread when it is used to create an issue or added to an issue OFFice addin

  • When searching for issues you now search for text in all text fields instead of just summary

Version 4.9.1

  • Preparations for the upcoming deprecation of parts of the Exchange Online API. When possible, attachments will now be uploaded to the issue via Microsoft Graph.

  • Fixed weird scroll behavior in the settings

Version 4.8.25

  • Fixed a bug where using the Outlook add-in timeouts after 5 minutes and the content wasn’t stored after re-opening

  • Fixed a bug when creating and add emails to issues in Outlook, inline thumbnails all show the same image if the email was sent from the new Outlook

  • Fixed a bug where the parent issue field could only access issues from the same project

  • Fixed a bug where sometimes the correct field order could not be displayed Jira DC

Version 4.8.23

  • Fixed a display bug causing the β€œReceived at” date for imported emails in the detail view of an email to show the date when an email was imported into the mailbox instead of the date it was originally received

  • Fixed some darkmode bugs in Outlook Email for Jira classic client

  • Fixed a bug where connections to Jira Cloud custom domains failed/requests for API key instead of regular login and showed wrong order of the fields/no field tabs

Version 4.8.16

  • Fixed a bug where issues linked via COM add-in won't be displayed using Office add-in

Version 4.8.15

  • Fixed a bug where the setting to fill in only the latest reply of an email inside the description when creating an issue in Outlook was not respected

Version 4.8.12

Changes

  • Removed support for making Jira issue keys clickable in email texts. Since this is only based on a pattern matching, it caused a lot of false positives and confusion

Version 4.8.9

Bugfixes

  • Fixed a bug where new added custom fields won’t show on create issue screen

  • Fixed a bug where element connect fields would not work anymore

Version 4.8.8

Bugfixes

  • Fixed a bug not showing mentioned users Jira DC

  • Fixed that some attachments won’t uploaded properly Jira DC

  • Fixed a bug when trying to use log work fields crashes add-in

Version 4.8.1

Bugfixes

  • Fixed SLA appearance in sidebar

  • Fixed inline attachment previews

  • Fixed a bug not showing selected radio buttons

Version 4.8.0

Nov 22, 2023

Adjustments

  • The organization field will no longer be pre-filled automatically when organizations are found for the sender of the email. This resulted in unexpected behaviour, as the request was then forwarded to all people in this organization. If you want to re-enable this pre-filling, take a look at our documentation for Outlook add-in templates

Bugfixes

  • Fixed a bug causing the dialogs to be too slim when opened in a non-fullscreen window

  • Fixed a bug causing ScriptRunner database fields to only show the configured label instead of the full html JIRA DC

  • Fixed a bug causing "Jira" category to no longer be added to emails OFFice addin

  • Fixed a bug causing issues in the sidebar rarely to be the issues from a previously clicked email or both emails

Features

  • You can now use the β€œAdd to issue” functionality without having to add a comment or an attachment if you are connected with your Microsoft 365 account. The email will then appear in the β€œRelated emails” panel in your issue

  • Updated the look and feel of most UI components to be more close to the current Jira Cloud UI

  • Support Asset Object custom field JIRA CLOUD

  • Support JWM category field

  • Rework Sprint field to allow searching for sprints in the current project only JIRA CLOUD

  • Added the option to include β€œDone” epics when searching for epics in an epic field


Version 4.7.13

Jun 21, 2023

Bugfixes

  • Fixed a bug causing inline images in comments to break

  • Fixed a bug causing inline images to be out of place in the description when using the manual insert email options

  • Fixed a bug causing inline images to break OFFice addin

  • <RECIPIENTS> template now correctly inserts new customer users when creating a request in a JSM project

  • Fixed a bug causing the request creation to fail if an assignee was selected but the assignee field was neither in the createmeta nor in the editmeta of the request


Version 4.7.5

Mar 15, 2023

With the next major release we will cut off support for Internet Explorer 11. The app will continue to work on IE 11, but will not receive any further updates. This should not impact most customers, but please make sure to deploy / install the Edge WebView2 component in case you are using the COM add-in.

Bugfixes

  • Fixed a bug causing license errors if using IE11 as web view

  • Fixed a bug causing the <RECIPIENTS> template to not be loaded into the "Request participants" field

  • Fixed a bug causing issue creation to fail if there is a validator requiring issue links on issue creation

  • Fixed a bug causing Stagil Assets fields with newer configurations to not fetch options

  • Fixed a bug causing .bmp attachments to not show a preview

Features

  • Inline attachments with a size of less than 3kB are no longer selected for upload by default


Version 4.7.0

Jan 26, 2023

Bugfixes

  • Fixed a bug causing Advanced roadmaps parent link field to not show suggestions

  • Fixed a bug that logging in to Jira Cloud would not work in certain edge cases

  • Fixed a bug that the custom number field would not correctly send over numbers with a decimal point

  • Removed a few legacy code paths / network calls that should speed a few things up a bit

  • Fixed a bug that some customers would still use IE11 as a web view, even though the new Edge web view is installed COM addin

  • Fixed that signed / encrypted emails will now also receive a β€œJira” category COM addin

  • Fixed a bug when Microsoft Endpoint Manager ASR rules are deployed that would not allow using the add-in COM addin


Version 4.6.10

Nov 30, 2022

Bugfixes

  • Fixed a bug causing Stagil Assets field to not display its options

  • Fixed a bug with the attachment upload when creating JSM requests from a shared mailbox OFFice addin

Features

  • Remember window size com addin

  • Added possibility to disable welcome dialog b adding "welcomeDialogDisabled" to the central dataStore.json com addin per-machine installer


Version 4.6.7

Oct 18, 2022

Bugfixes

  • Fixed a bug causing some users to not be able to log in with Microsoft 365 com addin

  • Fixed a bug causing local attachments to not be uploaded in Internet Explorer com addin JIRA DC/SERVER

  • Fixed a bug causing β€œCreate issue” and β€œAdd to issue” to sometimes take the wrong email when initiated from the buttons in the sidebar in an inspector

  • Fixed a bug causing issues to still be created if the email feature was disabled for all projects

Features

  • Customers are now created when adding participants from the email for which no customer user currently exists JIRA CLOUD


Version 4.6.2

Aug 12, 2022

Bugfixes

  • Fixed a bug causing a faulty OAuth2 scope to be requested

  • Fixed a bug causing Insight fields to not display options if depending on any other field


Version 4.6.0

Jul 20, 2022

Bugfixes

  • Fixed a bug that would prevent the add-in from auto-updating on FIPS enabled systems com addin

  • Fixed a bug that would require too many scopes when logging in with the Microsoft account from Outlook


Version 4.5.9

Jun 30, 2022

Bugfixes

  • Fixed a bug causing Insight fields to not get any options if depending on another Insight field

  • Fixed a bug causing user images not loading in user pickers

New features

  • Customer users in a user picker can now be more easily identified by a β€œCustomer” lozenge


Version 4.5.7

Jun 21, 2022

Bugfixes

  • Fixed a bug causing several problems when trying to connect to a Jira Cloud instance with uppercase URL

  • Fixed a bug causing the issue in the sidebar in COM add-in to not be displayed if it had image attachments

  • Fixed a bug causing some Elements Connect fields to not display options if their dependencies have values with stringy ids

  • Fixed a bug causing the dialogues to open empty Mac

  • Added a hint on where to find more information when the email feature is deactivated in all projects in Jira


Version 4.5.0

Apr 27, 2022

Bugfixes

  • Fixed a bug causing images in the description and comments in issues in the sidebar to not load correctly

  • Fixed a bug causing default values for custom radio fields to not be considered

  • Fixed a bug causing issue search calls to fail occasionally Jira server Jira Data center

  • Fixed a bug caused by Microsoft 365 users having a login email address differing from their main email address

  • If the current mailbox is not a shared mailbox you can now correctly only log in with the Microsoft 365 user for this mailbox as conversation sharing will not work otherwise. If you are using normal (personal) mailboxes in a shared context, consider making them a real shared mailbox.

New Features for Jira Server / DC (requires version 5.5.0 of our Jira app) MICRosoft 365

We bring a new Email section into the issue view! See more on https://yasoon.atlassian.net/wiki/spaces/M365fJ/pages/2234449935

  • Share your Outlook email or the whole conversation with other Jira users

  • View shared emails in Jira

  • Send emails and reply directly from Jira

Detailed explanation as well as technical references: https://yasoon.atlassian.net/wiki/spaces/M365fJ/pages/2330985300


Version 4.4.12

Mar 16, 2022

Bugfixes

  • Fixed a bug causing normal mailboxes to be wrongly treated like shared mailboxes com addin


Version 4.4.10

Mar 9, 2022

Bugfixes

  • Fixed a bug causing mentions to break when the email has attachments

  • Fixed a bug causing sidebar to be empty com addin

  • Fixed a bug causing a crash for users in an Office trial

  • Fixed a bug causing templates to not be considered for pre-filling in Jira Cloud


Version 4.3.9

Jan 13, 2022

Bugfixes

  • Fixed a bug causing the add-in to break in the new Outlook for Mac

  • Fixed a bug causing processes to not be removed correctly com addin

  • Fixed a bug causing readonly Elements Connect fields to wrongly display as empty

New features

  • Approvals can now be made directly in the issue card in the β€œRelated issues” sidebar

  • Added support for ScriptRunner database picker custom field

  • Issue keys in the email body will now be detected and will open an β€œRelated issues” overlay when clicked Office addin


Version 4.3.6

Sep 22, 2021

Bugfixes

  • Fixed a bug causing mentions to break when the email has attachments

  • Fixed a bug causing sidebar to be empty com addin

  • Fixed a bug causing a crash for users in an Office trial


Version 4.3.1

Sep 2, 2021

Bugfixes

  • Fixed a bug causing the β€œCreate issue” and β€œAdd to issue” dialogs to be stuck for restrictive third party cookie settings

  • Fixed a bug causing the JSM-commenting buttons to be cut off in the sidebar for small screens

  • Fixed a bug causing Elements Connect custom fields depending on fields having specific values, e.g. Tempo custom fields to not work as expected

  • Several minor Elements Connect adjustments

  • Fixed a rare bug causing COM add-in dialog to not open properly when the sidebar was already open com addin

New features

  • A banner can now be configured instance and/or project-wide on the admin/project admin page in Jira. The banner will be shown to any user creating or adding to an issue in the respective project in the Outlook Add-in.

  • Elements Connect settings β€œAuto select result if unique” and β€œAuto select all results” are now supported


Version 4.2.8

Jul 13, 2021

Bugfixes

  • Fixed a bug causing attachments to break in Jira Server when the subject of the email contained a colon

  • Fixed a bug causing the security field not showing in sidebar when empty

  • Fixed an issue causing JSM comment buttons to not show when choosing an issue in advanced search

  • Fixed a bug causing Elements Connect custom fields to not display the default value set in Jira

  • Fixed a bug causing Elements Connect custom fields to always clear depending fields when changing value, regardless if the options would have still been valid

New features

  • Elements Connect custom fields now editable in the sidebar when not depending on a mandatory field

  • Elements Connect β€œLive User” custom field is now supported when creating an issue, β€œSnapshot Date” and β€œSnapshot Datetime” are now supported when viewing an issue in the sidebar

  • New windows opened from the Office add-in will now open in users' default browser for newer versions of Outlook

  • A banner is now shown when the email feature is deactivated in all projects Microsoft 365 for JIRA


Version 4.2.3

Jun 21, 2021

Bugfixes

  • Fixed a connection / project bug when the Jira Server / DC system is not yet updated to 5.0.0+ of the Java app


Version 4.2.1

Jun 15, 2021

New features

  • When connecting to the new, bundled β€œMicrosoft 365 for Jira” app, filter projects in the create issue screen by active projects

  • Added a new setting to control what is added to the description field by default from an email (technical note: It controls what the content of the template variable <BODY> should use. This setting is useful, in case you don’t want to add the content of the email at all, esp. when sharing the full email conversation. Please note: this only applies when you don’t use the text selection to create an issue, text selection always takes precedence.

  • Updated the iOS and Android version of the add-in to use the desktop code. Previously iOS and Android would use a very old version, which did not have the latest fixes. Usability will be a bit less mobile optimized than before, but more custom fields are supported and connectivity is much improved. In case you notice any UI glitches, please reach out to our support.

  • Support for the new Microsoft Edge view. This is only active for new installs for now, but after monitoring the compatibility will be activated for everyone soon. You can read more about this in our help article here: https://yasoon.atlassian.net/wiki/spaces/M365fJ/pages/2330985274 . To be able to use the new view (for faster performance), you need an additional piece of software, which you can download from Microsoft: https://go.microsoft.com/fwlink/p/?LinkId=2124703

Bugfixes

  • Fixed that the field schema for subtasks was not respected, therefore showing the wrong fields in create issue

  • Fixed a bug that would lead to an empty create issue screen for projects after adding something to an issue before

  • Fixed that recipients template would not be filled correctly if recipients had no Jira user