COM add-in vs Office add-in

This article describes the feature differences between the Office add-in and the COM add-in. If you are interested in the differences in deployment, please read here.

Feature Differences

Feature	COM add-in	Office add-in (from AppSource)

Feature	COM add-in	Office add-in (from AppSource)
Create Issue Add to Issue View Issues	✅	✅
Supported platforms	Outlook for Windows 2010-2019	Outlook for Windows 2013-2019* Outlook for Mac Outlook for Web Outlook for iOS / Android* * see additional requirements
Support for text selection to new issue	✅	❌ This is currently technically not possible using the Office add-in. We are lobbying with Microsoft to make this possible in the future.
Show an icon for emails that have been attached to an issue	✅	❌
No dialog timeout	✅	❌
Supports connections to non-secure HTTP systems	✅	❌
No proxy required, independent from the Jira system	✅	❌
Works on all shared mailboxes	✅	✅