BetaThis is a live doc! Anyone with edit access can make updates in real time without having to publish.
/
Cloud Migration
Jan 24, 2025

As an Atlassian customer using Jira or Confluence on server, you’re probably already familiar with Atlassian's plan to move the customer base to cloud until 2024. If you’re already using one of our apps for Server, you can change your subscription to Cloud.

This page describes the automated migration using the Jira Migration Assistant.

Migration path

For a general overview on the migration visit Use the Jira Cloud Migration Assistant to migrate | Atlassian Support.

The migration will be fully automatic once Atlassian’s App migration platform is released. You can currently choose to participate in their Early Access Program (EAP).

Manual steps after migration

Make sure to create an application link in your Jira Cloud instance, too, to enable OAuth connections from the Outlook Add-In: Create application link (yasoon.com).

Migrated data

All app data will only be migrated, if they do not exist in the Jira Cloud instance.
Existing app data in the Jira Cloud instance will not be overwritten.

Email feature / Outlook Email for Jira

In the automated migration all your admin settings and project settings will be migrated to your Jira Cloud instance.

Meetings feature / Outlook Meetings for Jira

In the automated migration all your admin settings and project settings will be migrated to your Jira Cloud instance. The history of scheduled meetings linked to Jira issues will be migrated.

Teams feature / Microsoft Teams for Jira

In the automated migration all your admin settings will be migrated to your Jira Cloud instance. In addition, all related chats and channel conversations for Jira issues will be migrated.

Feature differences Cloud vs. Server / Data Center

Microsoft 365 for Jira is a Jira Cloud-first app - so there are a couple differences between the Jira Cloud app and the version for Jira Server and Data Center.

Thriving for feature similarity on all delivery models, there are new features for Server / Data Center on the roadmap.

Also, a few features are only available for Jira Service Management as they solely relate to ITSM.

Feature

Jira Cloud

Jira Server / DC

Presets

Use Presets for Teams, Email and Meetings to preconfigure app settings

Emoji :white_check_mark:

Emoji :x:

Templates

Use templates for Teams chats/conversations, Emails and Meetings to prepare preconfigured content

Emoji :white_check_mark:

Emoji :white_check_mark:

MS 365 for Jira automation

Use actions to make workflows more efficiently

Emoji :white_check_mark:

Emoji :x:

Use trigger to make workflows more efficiently

Emoji :white_check_mark:

Emoji :white_check_mark:

Features in Jira

Teams feature



Start a MS Teams chat/conversation

Emoji :white_check_mark:

Emoji :white_check_mark:

See related Teams conversations to the issue in Teams panel

Emoji :white_check_mark:

Emoji :white_check_mark:

Email feature



Start a new email conversation

Emoji :white_check_mark:

Emoji :white_check_mark:

See e-mail content related to issue in the related email panel

Emoji :white_check_mark:

Emoji :white_check_mark:

Answer back on emails & email conversations

Emoji :white_check_mark:

Emoji :white_check_mark:

Meetings feature



Schedule Outlook meetings from Jira issue

Emoji :white_check_mark:

Emoji :white_check_mark:

Microsoft To Do



Sync Jira issues and add personal tasks to your Microsoft To Do list*

Emoji :white_check_mark:

Emoji :x:

Outlook calendar



Work with your Outlook calendar in Jira

Emoji :white_check_mark:

Emoji :white_check_mark:

Features in Outlook

In Outlook (add-in required)



Create issues based on emails

Emoji :white_check_mark:

Emoji :white_check_mark:

Share emails or whole email conversations to Jira

Emoji :white_check_mark:

Emoji :white_check_mark:

Work with Jira issues in Outlook (via related issues/sidebar)

Emoji :white_check_mark:

Emoji :white_check_mark:

Features in MS Teams

In Teams
(Smart Connect app/ portal app required)



Create support tickets via the build-in JSM-portal

Emoji :white_check_mark:
(JSM only)

Emoji :white_check_mark:
(JSM only)

Create issues based on chats/conversations

Emoji :white_check_mark:

Emoji :white_check_mark:

Add chats/conversations as Jira issue comment

Emoji :white_check_mark:

Emoji :white_check_mark:

Link chats / conversations to existing Jira issues

Emoji :white_check_mark:

Emoji :white_check_mark:

Search and share Jira issues from MS Teams

Emoji :white_check_mark:

Emoji :white_check_mark:

Features in MS To Do

Sync required Jira issues in your Microsoft To Do list*

Emoji :white_check_mark:

Emoji :x:

*requires Microsoft 365