If you get the following message, it's best to contact us.
We might need some installation log files, which you can get by following the steps below:
- In your Windows explorer, navigate to where the installation file is located
- Click in the address bar, and enter the following
jira_for_outlook.exe /L*V install.log
- This will create a file called "install.log" in the same folder. Please send this file to us.