Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • Download the latest setup from your Jira Admin Panel
  • Open the Windows Registry (regedit)
  • search for the key "AI_ExePath". If this key does not exist anymore, please continue with solution 3 below.
  • Change it to the path of the newly created


Solution 3 - Force to uninstall the software

Microsoft provides a tool to uninstall corrupt installations.

Please run the following programm, choose uninstall and search for Jira for Outlook in the list of programms.

https://support.microsoft.com/de-de/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed

Solution 4 - Run the uninstaller manually

For this you'll need find the uninstaller first. Open the following folder

...