Document toolboxDocument toolbox

Send mails from within Jira

Only available for Jira Cloud and Microsoft 365 (Office 365)
Requires the feature to be turned on by your administrator: Configure email sending

Initiate a conversation

To initiate a conversation you can choose one of the following:

“Send mail” action

Send mail action

“Share as Email” issue tool

Share as Email issue tool

“Related Mails” web panel

Compose E-Mail

You can now compose you mail just like you would in Outlook. When sending the mail, you can choose the just like you would when creating an issue in Outlook, see

The created mail can then be seen by all users selected in the in the web panel.

Further information as well as the technical reference on shared office items can be found here:

Detailed explanation of the possible sharing options can be found here: