Send mails from within Jira

Only available for Jira Cloud and Microsoft 365 (Office 365)
Requires the feature to be turned on by your administrator: Configure email sending

Initiate a conversation

To initiate a conversation you can choose one of the following:

“Send mail” action


Send mail action

“Share as Email” issue tool


Share as Email issue tool

“Related Mails” web panel


Related Emails web panel -- Empty State

Compose E-Mail

You can now compose you mail just like you would in Outlook. When sending the mail, you can choose the https://yasoon.atlassian.net/wiki/spaces/JFO/pages/1602781191 just like you would when creating an issue in Outlook, see https://yasoon.atlassian.net/wiki/spaces/JFO/pages/1600487431

Compose Email in Jira

The created mail can then be seen by all users selected in the https://yasoon.atlassian.net/wiki/spaces/JFO/pages/1602781191 in the https://yasoon.atlassian.net/wiki/spaces/JFO/pages/1606254603 web panel.

Related Emails web panel containing the shared mail

Further information as well as the technical reference on shared office items can be found here:

https://yasoon.atlassian.net/wiki/spaces/OAFJ/pages/1527218191

Detailed explanation of the possible sharing options can be found here:

https://yasoon.atlassian.net/wiki/spaces/JFO/pages/1602781191