3.2 Functional Overview

Owned by Carina Siefert (Deactivated)
Last updated: Oct 23, 2019 by Simone Schmidt
2 min read

new version

We have a new version of Outlook Email for Jira!
This is the documentation for the old add-in. If you are looking for info about the new one, please click click here.


JIRA for Outlook has the following features to accelerate your daily work and make JIRA easier to use.


Create and Update Issues 


With the add-on you can easily create new JIRA issues based on email content, upload the whole email or just parts of it.

  1. You have all available JIRA fields available in Outlook to create the new issues. 

  2. The email formatting is converted into the JIRA markup, for example lists and tables are taken over. 

  3. You can upload the email attachments to the issue. 

Once you created a new ticket you can easily update it. The issue is assigned to the email conversation and if you get new information from the sender you can add them to the existing issue. 

New Issue - Office Add-in


Put Emails in a JIRA Context 

View related issues of an email, like issues assigned to the conversation or the sender in a separate sidebar. In this sidebar you can also see the most important issue information like issue title and description, as well as details like priority, status, reporter, due date and assignee.

Context - Office Add-in