Link MS Teams messages to Jira issues

1 Feature overview
2 How-to
- 2.1 Link conversation
- 2.2 Channel & Issues
3 Feature requirements
- 3.1 Jira & Microsoft deployment

Feature overview

You can link any Microsoft Teams channel conversation to your Jira issue - even if the conversation already exists. This way you´ll have all information right where you need it – now or later.

How-to

Only MS Teams channel conversations can be linked to existing Jira issue (no MS Teams chats!)

Select a channel conversation → Click on the menu dots → Choose “more actions” → Link to Jira issue
(see screenshot above)
A dialogue opens → Fill in the required fields → Link (to issue)

Link conversation

Select the “link conversation” checkbox → Message will be linked to Jira issue
Advantage: The whole message thread will be visible in Jira!

Channel & Issues

Select “Notify channel & issue watchers”, if you like them to be notified about the linkage
Select “Don’t send notifications”, if an information about the linkage is unnecessary.

Feature requirements

In order to link any MS Teams conversations to an existing Jira issue, the following set-up and configuration needs to done:

Step 1: Activate Teams feature in the admin settings JIRA ADMIN TO DO
Step 2: Install the Microsoft Teams app MS 365 ADMIN TO DO MICROSOFT TEAMS OWNER TO DO

Jira & Microsoft deployment

Jira Cloud, Jira Server & Data Center (Server needs to be publicly available)
Microsoft 365 & MS Exchange