2.3 How to: Create and update new issues
new version
We have a new version of Outlook Email for Jira!
This is the documentation for the old add-in. If you are looking for info about the new one, please click click here.
To create and update new issues you have the following options:
1.Create blank issue
You can create a blank issue like creating any other Outlook item.
2. Create issue based on whole email
To upload or add the whole email as JIRA issue use the icons "New Issue" or "Add to Issue" in the Outlook menu.
3. Create issue based on selected email content
If you don´t want to upload or add the whole email, simply select the content relevant for your JIRA issue and use the right click option to find the buttons “New Issue" and “Add to Issue".