2.3 How to: Create and update new issues

2.3 How to: Create and update new issues

new version

We have a new version of Outlook Email for Jira!

This is the documentation for the old add-in. If you are looking for info about the new one, please click click here.

To create and update new issues you have the following options:

 

1.Create blank issue

You can create a blank issue like creating any other Outlook item.

 

2. Create issue based on whole email

To upload or add the whole email as JIRA issue use the icons "New Issue" or "Add to Issue" in the Outlook menu.

3. Create issue based on selected email content

If you don´t want to upload or add the whole email, simply select the content relevant for your JIRA issue and use the right click option to find the buttons “New Issue" and “Add to Issue".


Create/Add to Issue Window