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2.2 Installation Guide

new version

We have a new version of Outlook Email for Jira!
This is the documentation for the old add-in. If you are looking for info about the new one, please click click here.

This article outlines how to install & configure JIRA for Outlook on your computer.


Download via Link


You should have received a link to the download for your company, please make sure to always use this link.

After the download is complete, please start the installer from your browser or double click on the file in your download folder. 


Setup Wizard


You will be presented with an installation wizard, which will guide you trough some basic steps. Please accept the license terms to continue.




Restart Outlook


After the setup is completed, please make sure to restart your Outlook. After the restart, you will already see JIRA for Outlook right above your inbox (1). You will also see the new ribbons, which can be used for issue creation afterwards (2).



yasoon - Registration


To complete the setup, you'll need to click on "JIRA" (1), after the spinner has completed. You'll be presented with a wizard, which only consists of a few short steps. Start by clicking "Next". You'll see a profile page, where you can enter your name. You can leave the profile picture blank, as this will be downloaded from JIRA automatically!



Now you just need to select the email address you want to use to register. In many cases you probably will only have one, otherwise select your primary work address here. Click submit and you are nearly done!



JIRA Login


You only need to login with your JIRA username and password in the new dialog and click "Allow", so that Outlook can access JIRA on your behalf. That's it, you can now start using JIRA for Outlook!