Show Issue Key in Email Overview

new version

We have a new version of Outlook Email for Jira!

This is the documentation for the old add-in. If you are looking for info about the new one, please click click here.

This Howto explains how to show the Issue Key of previously created tickets within your inbox like this:

Instructions

It works by creating an own view column that contains a formula to extract the issue key.

Step	Image
Open your inbox and open the View Settings
Then switch to Columns and create a new Column. Give it a name: e.g. Jira Issue Key Select Type: Formula Press Edit
Copy the following formula Mid([yasoonExternalData],InStr([yasoonExternalData],"key")+6, InStr(Mid([yasoonExternalData],InStr([yasoonExternalData],"key")+6,15),",")-2) Submit with OK
Optional: You can change the order of the columns

That's it!

Please note: The newly created field will only be visible in the full table view. Read on to make it visible in the compact mode

The compact view works a little but differently and you have to make some more changes to make your new field visible.

Open the View Settings and click on Columns as shown above.

Here you have to change the maximum number of lines in compact mode to 3
Additionally you have to change the order of the columns.

The newly created column has to be before the Received column.